Publication & Articles
The Seven Pillars of Value: Building Sustainable Customer Retention Systems
The Seven Pillars of Value is a powerful force for loyalty that lifts everyone🤝 While some are focused only on growth, true retention means delivering value to your team, partners, and the planet🌱 Harnessing data-driven strategies can boost loyalty and create a positive impact for all🌍
Strategic Analysis Framework for Digital Transformation
Digital transformation isn't just about tech; it's about the people behind the change🤝 While everyone's focused on frameworks, it's the real-world insights and human connections that truly drive change✨ Discover how connecting with people beats just implementing new technology🎯
Customer Lifetime Value: The Ultimate Metric for Retail Success
Ready to turn shoppers into loyal fans? Mastering Customer Lifetime Value is the secret💎 While everyone's focused on rising acquisition costs, smart retailers are boosting loyalty and maximizing profits by focusing on what truly matters🚀 This proactive approach beats just staying afloat when the market gets tough📈
Building a Continuous E-commerce Optimisation Culture
Build a winning e-commerce culture where every test sparks progress, and it's all about data over guesswork📊 While some are still guessing, real progress comes from making testing a launchpad for unstoppable growth🚀